I'm Don, I help small and medium sized teams deliver user-centered, scalable and outstanding digital products. Sometimes, my friends help.

User experience (UX) is at the heart of my work. I specialize in designing digital products that reflect your brand's personality while delivering exceptional user experiences. Services include user research & strategy, user interface (UI) and experience (UX) design, usability testing & prototyping, web design & development (when working with a dev). For web projects, I incorporate SEO best practices, ensuring websites are optimized for search engines. However, SEO is not offered as a standalone service.

Timelines scale with scope. Hourly projects usually take a few hours, focused engagement can wrap in a few weeks, and for ongoing projects, I recommend the retainer tier. We set a timeline together, once I understand your project's scope.

Yes, I have extensive experience working with clients across the globe. Based in the US (EST) and remote-first, I understand the challenges of different time zones and stay available to your team in order to overcome them. Meetings are coordinated around your preferred time zone.

I understand that each project has unique requirements and budgets. For ease of mind from both parties, I offer three engagement models: hourly, fixed fee, and retainer. After an initial discovery phase, I’ll recommend the best model for your needs and provide a customized proposal with a timeline and cost estimate. My goal is to deliver the best solution that fits your budget, whether it’s a full-service package or a more tailored approach.

Yes! I believe in a collaborative approach, keeping you involved and updated at every stage of the project.

Yes, I offer post-launch support and maintenance packages to ensure that your project remains up-to-date, and continues to perform well.

Fils & Friends is a solo practice, for bigger lifts, I partner with specialized creatives across development, product, illustration, and marketing. I work with you—as a contractor, or as a member of your team.